TELUS International announced the opening of its third site in the US with a new digital CX delivery center in North Charleston. The company plans to create approximately 1,200 jobs by 2022 in this new center, adding to its more than 2,400 team members currently supporting digital CX and digital transformation programs from Las Vegas, Nevada and Folsom, California.
"Following our successful second-quarter results announced late last month, which included double-digit organic growth, our company continues to hire top talent and open new sites around the world in order to support our clients’ growing needs for differentiated digital customer experience and digital transformation services,” said Chuck Koskovich, Chief Operating Officer, TELUS International. “We are thrilled to announce our newest site opening today in North Charleston and to recruit a significant number of new team members to join our global family of more than 56,000 who are without a doubt, driving the positive momentum we continue to achieve in the market.”
TELUS International’s delivery center in North Charleston is 80,000 square feet and features inspiring and spacious workspaces filled with natural light, as well as a long list of amenities for employees. These include top-grade ergonomic workstations, a 24/7 gym, an onsite coffee shop, and an open-air BBQ area with a fire pit. In addition, the company offers competitive salaries and benefits including 401(k) and 401(k) matching, dental, health, and vision insurance as well as paid time off. Due to the ongoing challenges posed by the COVID-19 pandemic, the company also supports remote work options as needed together with enhanced cleaning and sanitation measures onsite to ensure employee safety.
“What makes North Charleston such an attractive destination for TELUS International’s first site on the east coast is its thriving technology scene, cultural diversity, and focus on education,” added Koskovich. “At TELUS International, our unique caring culture is reflected in how we prioritize our team members’ experiences by customizing the spaces, benefits, and amenities at each individual location to best meet the diverse needs of our global workforce. We believe that engaged, inspired team members are the best brand ambassadors of our clients’ products and services.”
Moreover, as part of the company’s investment in the region, TELUS International also donated $10,000 to the Teachers' Supply Closet, a nonprofit organization that provides free supplies to educators who teach at schools in Charleston, Berkeley, and Dorchester counties. It is worthy to note that education-focused initiatives have been a core pillar in TELUS International’s corporate social responsibility program globally over the past 16 years.
“We understand the importance of contributing to the well-being of the citizens and communities where our team members and their families live and work, and as such, we volunteer our time and fund meaningful charitable programs in every region where we operate around the world,” said Koskovich.