Recognizing excellence
Rewarding companies that lead in service quality, innovation, and customer satisfaction.
What are the Crowdsourced Awards?
The Crowdsourced Awards is an annual recognition organized by Weplan Analytics, highlighting the best companies and services in the telecommunications industry.
These awards are based on anonymous, objective data collected from end-users through WePlan Analytics crowdsourcing methodology.
Transparent and continuously improving environment
01
Recognizing excellence
Rewarding companies that lead in service quality, innovation, and customer satisfaction.
02
Continuous Improvement
Encouraging healthy competition and improvements in the telecom industry focused on the customer experience.
03
Connecting with End-Users
Helping companies better understand the needs and perceptions of their end-users, who play a Pivotal role in this crowdsourcing approach.
Honoring achievements across key telecom areas
Best Network Quality
The two main drivers of network performance are signal strength and signal quality. Analyzing these two KPIs in areas where at least two MNOs provide coverage allows us to efficiently compare the network coverage of all MNOs in the country.
Best Coverage
Using geolocalized data, it is possible to determine which MNO covers a bigger percentage of area in a country.
Lowest Mobile Latency
Latency is the delay between user interaction and a response from the network, and one of the main predictors of users’ quality of experience. By analyzing the latency of the main MNOs in the country in 4G and 5G a clear panorama of the user experience in the country.
Best 5G Experience
Conflating time spent under 5G coverage, percentage of 5G users, actual use of the 5G network, latency, jitter, packet loss and throughput, an accurate summary of the users able to enjoy 5G connectivity for the main MNOs in the country can be calculated.
Best Experience in Urban Areas
Using population open-data, a precise classification of Urban and Rural areas can be performed, and the experience of mobile users in both types of regions seamlessly compared. The KPIs used for comparison are the time spent without connectivity, time under 4G or better coverage, time under 5G coverage, latency, jitter, packet loss and throughput.
Best experience in Rural Areas
Using population open-data, a precise classification of Urban and Rural areas can be performed, and the experience of mobile users in both types of regions seamlessly compared. The KPIs used for comparison are the time spent without connectivity, time under 4G or better coverage, time under 5G coverage, latency, jitter, packet loss and throughput.
Fastest Fixed Network
The download and upload speed experienced by users of the main convergent MNOs when using WiFi networks allows us to establish a benchmark between providers. As most of the traffic is performed downloading data, more weight is given to the download measurements.
Best WiFi Experience
Using latency, jitter, packet loss and throughput, the final experience of the users of different convergent MNOs in the country can be summarized.
We are always ready to help you and answer your questions
Whether you want to learn more about the Crowdsource Awards, explore collaboration opportunities, or inquire about participation, feel free to contact us.
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